COVID-19 Operations Updates

Appointments and face coverings

Please ONLY come to the surgery if you have a confirmed appointment or are collecting a prescription you know is ready.

Please only arrive a few minutes before your appointment time. This will enable the surgery to continue practising social distancing and help keep all our patients safe.

At the door ALL patients will be screened, including having their temperature taken.

We encourage patients to wear a face covering, where possible, when attending the surgery.

If you think you may be exempt or are unable to wear a face covering for health reasons, you can download and print off exemption cards to put on your mobile phone or to carry with you. 

If you have an administration-related enquiry, do not come to the surgery. Please ring or contact us through askmyGP and we’ll do our best to help you.

Updated 23.9.20

Collecting prescriptions

The opening hours for St Mary’s dispensary are (Monday to Friday):

  • Open from 8.30am-1.00pm
  • Closed from 1.00pm-2.00pm
  • Open from 2.00pm-6.30pm.

Dispensary phone lines are open for queries from 9.30am-11.45am, and from 2.15pm-4.45pm. Select option 3 from the telephone menu.

You can find our full surgery hours here.

Advanced Pharmacy opening hours are:
Monday – 9.00am-7.00pm
Tuesday – 9.00am-6.00pm
Wednesday – 9.00am-7.00pm
Thursday – 9.00am- 6.00pm
Friday – 9.00am-6.00pm
Saturday – 9.00am-5.00pm

Please do NOT come into the surgery to order your medication. 

Order online where possible or post requests in the red post box in the main entrance when the surgery is open or through the letterbox on the front door.

Patients over the age of 70 are encouraged to arrange for someone else to collect their medication.

Do not attend the surgery if you or anyone in your household has a new cough or fever or if anyone in your household is self-isolating. You MUST arrange for someone else to collect.

If you are collecting medication for someone else, please check BEFORE you come to the surgery if it is Advanced Pharmacy or St Mary’s dispensary you need to pick up from.​

Updated 22/9/20

Together, we can all help to stop the spread of coronavirus

The government’s latest coronavirus guidance and advice can be found here.