St Mary’s Surgery uses the online system askmyGP to enable patients to get help from their doctor.
AskmyGP offers patients flexibility, the opportunity to be seen on the same day with no more waiting for appointments and to have their healthcare delivered in a way that best suits them. For example, by secure message, telephone, video or face to face, if required.
To request an appointment with your doctor, click here.
The first time you use askmyGP, you will be asked to register some personal details; this will enable you to create your own askmyGP account.
If you would like to make a routine appointment with the nurse or health care assistant (HCA), please contact reception by telephone as previously. The surgery telephone lines are open from 8.20am-1.00pm and from 2.00pm-6.00pm from Monday to Friday.
A doctor or nurse practitioner will contact you as soon as possible. Please let us know if you are available at a particular time and we will try to accommodate this if we can.
The doctor will discuss the problem with you and work out what to do next. If you need to come into the surgery for a face-to-face appointment, the doctor will arrange that for you – usually the same day.
If you do not have online access, you can still telephone the practice and speak to one of our receptionists.
Please do not arrive at the surgery more than five minutes before your appointment time.
This is to limit the number of people in the building at the same time.