Cancel an appointment

Please let us know as soon as possible if you are unable to make your appointment. Call the surgery on 01353 663434 and select option 1 for reception or option 2 if you wish to leave a message.

If you have received a notification from us by text, you many cancel by replying to the message.

If you have already registered with SystmOnline or for the NHS app, you can cancel your appointments through those channels. 

Please note you cannot cancel an appointment using askmyGP.

You may wish to register for the online services St Mary’s Surgery provides for its patients. These services allow you to cancel an appointment, request repeat prescriptions, change personal details and view your medical records without visiting the practice.